Client: Police Department, Poulsbo, Washington (pop. 10,000)

Challenge:  Keeping Up with Workforce Readiness While Growing

The Poulsbo Police Department is a growing organization. The department was spending a great amount of time documenting new hires’ training, qualifications and experience. The Police Department was using Microsoft Access to track personnel readiness, performance and qualifications for officers, with employees manually entering information into a database. Information wasn’t being entered in a timely or standardized manner. This resulted in large binders of information on individual officers that made searching for information extremely difficult and time-consuming. “Personnel training was updated sometimes,” Sgt. Andy Pate of the Poulsbo Police Department said of the way information was gathered and kept. “Other times it wasn’t.”


ASMi Solution: Manage Training in One Place

Screenshot of ASMi Workforce Readiness Service

Screenshot of ASMi Workforce Readiness – Click to Enlarge

The Poulsbo Police Department chose ASMi to manage their training, testing and workforce readiness in one web-based tool. ASMi customizes development and training of personnel for police, fire, military and private sector staff. Law enforcement management can immediately assess the overall readiness of its police force, view complete up-to-date department and individual training capabilities, and provide competency information for day-to-day operations, incident investigations and emergency response.

ASMi met and exceeded all of the Poulsbo Police Department’s goals:

tiny-orange-checkTracking individual and overall performance
tiny-orange-checkPlanning training and professional development
tiny-orange-checkDecision-making and resource deployment with confidence
tiny-orange-checkTraining information can be viewed at both the class level and officer level
tiny-orange-checkSimple interface and streamlined workflow
tiny-orange-checkEasy to set up and maintain, cloud-based and ready to go

Outcomes: Workforce Readiness

Since moving to ASMi management, the Poulsbo Police have seen measurable results:2016-08-26_12-34-59

Tracking 36 members of the Poulsbo Police Department, including 19 patrol officers, three sergeants, administration employees and volunteers.
Estimated 4 hours of work saved per week. Susan Rufener, clerk for the Poulsbo Police Department, anticipates more time will be saved in the early part of next year as training activities increase in 2016. “There’s so much more we’re doing now,” Pate added, “because we can.”
Accessible personnel files. The ability to electronically pull together personnel files, including training history and qualifications of individual officers has proven invaluable, including during court testimonials. ASMi offers a method of quickly and easily providing documentation of said officer’s training and experience. “It can be crucial in such cases,” Pate said. “It’s been missing in the past.”
Reduced legal liability. With the enhanced and easily-accessible view of a given officer’s various accreditations, training and experience reduces the department’s legal liabilities.
Improved training. Linking the backgrounds of officers with their personnel files has improved training by easily matching qualified officers with appropriate training, especially major simulation drills where specific experience is required.
Easy adoption and user interface. Rufener lauded the simplicity of ASMi’s searchability, scheduling, and documentation. “ASMi is just much more user friendly,” she said.


Learn More about ASMi

ASMi can help your agency manage and track training more effectively, resulting in a confident, competent, accountable team. Contact us for a demonstration and more information.